Effective Date: 14.04.2025
Last Updated: 14.04.2025
Retrí Handm (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://retrihandm.com, or contact us through other means. We operate in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.
1. Data Controller
Retrí Handm
35 Algernon Rd, Birmingham B16 0HU, United Kingdom
Email: [email protected]
Phone: +44 7708 229428
2. Information We Collect
We may collect the following types of personal data:
- Personal identification details: name, email address, phone number, billing and shipping addresses
- Payment information: via third-party processors (we do not store credit card details)
- Account information: usernames and passwords if you create an account
- Technical data: IP address, browser type, time zone, and device information
- Usage data: pages visited, time spent on site, interactions
3. How We Use Your Information
We use the data to:
- Fulfill and manage orders
- Provide customer support
- Improve our website and services
- Communicate promotional offers (if you opt-in)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following bases:
- Performance of a contract
- Legal obligations
- Legitimate interests
- Your consent (e.g., for marketing)
5. Sharing Your Information
We only share your data with:
- Payment processors (e.g., Stripe, PayPal)
- Delivery services
- IT service providers
- Legal or regulatory authorities where required by law
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
Under the UK GDPR, you have rights to:
- Access your data
- Correct inaccuracies
- Request erasure
- Restrict processing
- Object to processing
- Data portability
- Lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, please contact us at [email protected].
8. Cookies
We use cookies for essential website functionality and analytics. By using our site, you agree to our use of cookies. You can manage preferences in your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.